Terms and Conditions
Effective Date: 30/10/2025
Company Name: Eminent United Services OPC Private Limited
Website: [Insert your website URL]
1. Introduction
Welcome to Eminent United Services OPC Private Limited (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Services Overview
We provide data management solutions, including data processing, integration, quality enhancement, and validation services. These Terms govern your use of our website and all related services offered by Eminent United Services OPC Private Limited.
3. Eligibility
By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
4. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:
Use the website or services for fraudulent or illegal activities.
Attempt to gain unauthorized access to our systems or data.
Copy, modify, or redistribute our proprietary materials without consent.
5. Intellectual Property
All content, materials, logos, designs, and software on this website are owned or licensed by Eminent United Services OPC Private Limited and protected under applicable intellectual property laws. You may not reproduce or use any material without prior written permission.
6. Confidentiality
Any confidential or proprietary data shared with us during service engagement will be handled with strict confidentiality and used solely for the intended purpose.
7. Limitation of Liability
We strive to deliver accurate, reliable, and secure services. However, we are not liable for:
Any indirect or consequential losses.
Damages arising from misuse or misinterpretation of data.
Technical interruptions or service downtime.
8. Indemnification
You agree to indemnify and hold harmless Eminent United Services OPC Private Limited from any claims, damages, or expenses arising from your misuse of our website or violation of these Terms.
9. Modifications
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the “Effective Date” revised accordingly.
10. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.
Privacy Policy
Effective Date: 30/10/2025
Company Name: Eminent United Services OPC Private Limited
1. Introduction
At Eminent United Services OPC Private Limited, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
2. Information We Collect
We may collect the following types of information:
Personal details: Name, email address, phone number, company name.
Technical data: IP address, browser type, and device information.
Service-related data: Information shared voluntarily for project execution, such as datasets or business records.
3. How We Use Your Information
We use the collected data to:
Provide and improve our data management services.
Communicate regarding inquiries, support, or project updates.
Ensure data security and compliance with legal requirements.
Analyze performance and optimize service delivery.
4. Data Security
We implement appropriate security measures — including encryption, access control, and data validation — to protect your information from unauthorized access, alteration, or disclosure.
5. Data Sharing
We do not sell or trade personal data. Information may be shared only:
With trusted partners who assist in delivering our services (under confidentiality agreements).
When required by law or regulatory authorities.
6. Cookies & Tracking
Our website may use cookies to enhance user experience and analyze traffic. You can modify your browser settings to disable cookies if you prefer.
7. Your Rights
You have the right to:
Access, update, or request deletion of your personal data.
Withdraw consent for data processing.
Request details on how your data is used.
To exercise these rights, contact us at eminentservicesdehradun@gmail.com
8. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact:
📧 Email: eminentservicesdehradun@gmail.com
🏢 Address: C/o Arundeep’s Near Satyanarayan Mandir, Mohobbewala, Dehradun.
📞 Phone: +91-8864851371
Cancellation & Refund Policy
1. Introduction
At Eminent United, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied, our cancellation and refund policy is designed to help.
2. Order Cancellation
You may cancel your order within 24 hours of placing it, provided the order has not yet been shipped.
To cancel, please send your request to support@eminentunited.in with your order number and reason for cancellation.
Once cancelled, a confirmation email will be sent and any amount charged will be refunded or credited as per the following schedule.
3. Returns & Refunds
If the product is defective, damaged, or incorrect, you may request a return within 7 days of delivery.
Please email us at returns@eminentunited.in with photo evidence and order details.
Returned items must be unused, in original packaging, and include all accessories.
After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3-5 business days.
4. Non-refundable items
Customized, personalized or made-to-order products are non-refundable unless they arrive damaged or defective.
Shipping and handling charges are non-refundable.
Refunds will not be issued for products showing signs of misuse or wear.
5. Refund Processing
Refunds will be processed to the original payment method.
Please allow up to 10 business days for the refund transaction to appear in your account depending on your bank or card issuer.
6. Exchanges
If you wish to exchange a product for a different size or color, please email exchanges@eminentunited.in within 7 days of delivery.
Exchanges are subject to stock availability. Shipping charges may apply.
Shipping Policy
1. Shipping Regions
We currently ship to all major states and union territories in India.
International orders may be available — please contact shipping@eminentunited.in for details.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or national holidays will be processed on the next business day.
3. Shipping Methods & Delivery Time
Standard delivery: 5-7 business days (depending on location)
Express delivery: 2-3 business days (available in select cities)
Orders shipped using third-party courier partners. Tracking details will be emailed once the shipment is dispatched.
4. Shipping Fees
Free standard shipping on all orders over ₹X00 (₹X00 threshold)
For orders below the threshold: flat shipping fee of ₹Y0
Express shipping available at additional cost, calculated at checkout.
5. Order Tracking
Once your order is dispatched, you will receive an email containing tracking details. You can track your package with the courier website or mobile app using your tracking number.
6. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Delivery may be delayed in remote or rural locations.
We are not responsible for delays caused by customs, weather, strikes, or courier issues beyond our control.
7. International Shipping
For international orders (if applicable):
Customer is responsible for any customs duties, taxes or additional charges.
Delivery times vary widely — typically 10-21 business days.
Please contact intlshipping@eminentunited.in for a quote before placing your order.
8. Lost/Damaged Shipments
If your shipment arrives damaged or you suspect it is lost in transit, please email us at shipping@eminentunited.in within 48 hours of delivery.
Please include photos and order information. We will work with the courier partner to resolve the issue.
